Privacy Policy

 

PRIVACY POLICY Last updated: June 2026

1. Who We Are

We operate an online perfume store at fragranceandhair.com. For questions about this policy, contact us at sales@fragranceandhair.com

2. What Data We Collect

We collect information you provide directly, including:

  • Account information: name, email address, and password when you register
  • Order information: billing address, shipping address, phone number, and payment details when you make a purchase
  • Communication data: messages you send us via contact forms or email
  • Browsing data: pages visited, time spent on site, and device/browser information collected automatically

3. How We Use Your Data

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our website and product offerings
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Cookies

We use cookies to keep your shopping cart active, remember your login session, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.

5. Who We Share Your Data With

We share your data only where necessary:

  • Payment processors: to handle transactions securely (we do not store card details)
  • Shipping providers: to deliver your orders
  • Email service providers: to send transactional emails
  • Hosting providers: your data is stored on secure servers

6. How Long We Keep Your Data

  • Order records are kept for up to 6 months for accounting and legal purposes
  • Account information is kept until you request deletion
  • Marketing preferences are kept until you unsubscribe

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where no legal obligation requires us to keep it)
  • Withdraw consent for marketing communications at any time

8. Data Security

We take reasonable steps to protect your data using SSL encryption, secure servers, and restricted access controls. No method of transmission over the internet is 100% secure, but we are committed to protecting your information.

9. Third-Party Links

Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.